Little Cow Privacy Policy & Cookies

This privacy policy sets out how Little Cow uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Little Cow may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This statement is effective from January 2013.

What we collect

We may collect the following information:

  • Full Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.
  • We may contact you by email, phone or post.
  • We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We store information about you using cookies to identify unique browser sessions between page loads and whether a user has logged in.

We also use a service provided by Google Analytics, which uses cookies to allow us to count page visits and traffic sources so we can measure and improve the performance of our site. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Our cookies will have the file names:

  • PHPSESSID
    This is a session cookie meaning it is removed when the browser is closed
  • __utma
  • __utmb
  • __utmc
  • __utmd
    These four cookies all relate to the Google Analytics web traffic analysis

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Information on deleting or controlling cookies is available at www.AboutCookies.org.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Little Cow Creative Cakes 3 Ipsden Court Cholsey Oxfordshire OX10 9GD

If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address or email us as soon as possible. We will promptly correct any information found to be incorrect.